Find most answers to your questions here. if you would like to reach out instead, use the contact form above.
Traditional eQMS platforms primarily store and control documents as systems of record. TPL is a cloud-based platform and a system of action for laboratory operations, quality, compliance, and communication.
It provides lab teams with a single source of truth where they can communicate, collaborate, and manage their work across sites and organizations. Instead of relying on emails, shared drives, and hallway conversations, teams can discuss procedures directly within the document, @mention colleagues to receive responses, and receive notifications both within the platform and by email. Every action becomes part of a traceable, audit-ready record.
Yes. TPL is built with role-based access controls, and protected records, including HIPAA compliance. We provide a security overview and technical documentation, and we work directly with your IT and procurement teams during the review process.
Yes. TPL includes compliance frameworks such as CLIA High Complexity, CLIA Moderate Complexity, NY State CLEP, and other standards, which can be filtered by person, date range, site, and approval status.
Audit readiness builds continuously from approved documents and daily activities. The Audit view shows only reviewed and approved documents, so you always know what's ready when an inspector arrives.
Yes. Competency assessments support assessor and employee roles, evidence uploads, comments, item-level determinations, and director approval. Every action is timestamped and attributed to the individual who performed it.
Yes. Forms and documents can be made available by site, and you can compare compliance status across locations. Each user has one TPL ID that can be used to request access to partner organizations, which supports secure collaboration across the TPL network.
We are a state-of-the-art software platform built on current interoperability standards and can explore any integrations with existing systems.
TPL takes a responsible approach to AI by embedding AI-assisted capabilities that support laboratory teams through intentional, purposeful innovation. Operating within a closed system, our AI helps users with laboratory content creation and regulatory analysis, accelerates workflows, and improves decision-making. Customer data is never used to train AI models, preserving data privacy, security, and confidentiality.
Auditors get read-only access to approved documents and day-to-day quality records. Internal staff discussion notes, such as feedback on a procedure that needs revision are visible to employees and administrators but hidden from auditors.